Camp Buddy
For UK campsites & touring parks

Your campsite, your way.

An app built around what your campsite actually needs — pre-orders, deliveries, bookings and reservations guests can place from the comfort of their pitch, letting them order when it suits them whilst keeping your whole site on one live dashboard so nothing gets missed.

Setup
3 working days
Guest install
None. Just a QR
Trial
7 days, free
Camp Buddy
Already have a fire pit? Link your order

Welcome to Camp Buddy

Your campsite, your way.

You are staying at Back of Beyond

From roaring firepits to fresh bakery — order what you need, when you need it.

Order nowBrowse services

The live guest screen at Back of Beyond, Dorset

Get to know us

Learn more about Camp Buddy

Discover why we built Camp Buddy, how it works, and how it can help your campsite or touring park.

Read our story
Book a demo

Start your free 7-day demo

Leave your details and Sam will personally set up a private tenant with your branding and menu.

No card. No commitment. We'll get in touch within one working day.

Powering Back of Beyond, Dorset — and a growing list of UK independents.

Bell tents·Touring parks·Glampsites·Holiday parks
The product

Everything guests need, from their pitch.

One toolkit. Turn on the modules that match your site — leave the rest off.

BakeryMorning collection

Bakery

Fresh bread and pastries pre-ordered the night before, ready for morning collection.

Firepit & FuelDelivered to pitch

Firepit & Fuel

Firepit hire plus logs and kindling, delivered to the pitch — with extra nights added in a tap.

Table ReservationsBookings

Table Reservations

Table bookings and cream teas, managed against your real covers and sittings.

28 days pre arrival order calendarPlan ahead

28 days pre arrival order calendar

Guests order before they arrive, with per-category cutoffs so the kitchen is never caught out.

On-site private hire calendarCabin hire

On-site private hire calendar

Private cabin hire with its own booking calendar and key-return tracking.

Staff side

  • Real-time tablet dashboards per service area
  • Delivery run sheets sorted in walking order
  • Initials sign-off on actions
  • Batch prep summaries

Point of sale

  • Tablet till for shop and bar
  • Shift open/close and cash-up
  • Barcode scanning with stock decrementing
  • Printed and emailed receipts

Back office

  • Sales KPIs and VAT handling
  • Xero-ready CSV export
  • Staff management and sold-out toggles
  • Master switch to pause ordering site-wide

Reliability & compliance

  • Stripe webhook plus automatic reconciliation sweep, with staff alerts
  • All 14 UK allergens declared per item, with kitchen alert badges
  • Challenge 25 age verification on alcohol
  • GDPR cookie consent, terms and refund acceptance at checkout

Live in production at Back of Beyond campsite in Dorset — see it at campbuddy.uk. Deployable to a new site through configuration, not a rebuild.

Live reception dashboard

Your whole site, on one screen.

The Camp Buddy reception desk turns any iPad into the operational hub of your site. Staff see every paid guest order the moment it lands, triage it to the right department, and track it through to completion — with claim-based sign-offs, allergy alerts, and a persistent audio alarm so nothing sits unanswered.

Camp Buddy

Order Feed

By Time
4🥐Bakery
2🔥Firepits
☕Table Reservations
Inventory Control
3 sold out
Tuesday 11th August
1 pending order
Pitch 12Pending
8 mins ago
13m
2× Sourdough Loaf (Bakery)£7.00
1× Croissant (Bakery)£2.50
1× Bacon Roll (Bakery)£4.20
Collection: tomorrow at 09:00
Total: £13.70
The difference

A concierge for guests. Control for your team.

Every category runs its own delivery and collection cut-off times, and all 14 UK allergens are declared on every product — food and drink alike.

Camp Buddy turns every pitch into a service point. Guests order a firepit, a bakery bag or a cream tea from their phone at 11pm on a Friday, pay securely, choose their slot, and get a receipt with exactly when and where it arrives — no queue at reception, no "sorry, we're closed".

Behind the scenes your team gets one triage screen: every paid order lands instantly, routed to the right department, sorted into walking order by pitch, with allergen alerts flagged in red and every action signed off by staff initials.

  • Cutoffs, stock and capacity enforced automatically
  • Higher spend per stay with fewer interruptions at the desk
  • Full audit trail of who did what, when
Monty's Bar and the outdoor lounge at Back of Beyond, Dorset
Case study · Back of Beyond, Dorset

One site. One summer season.

Camp Buddy was built for and is running live at Back of Beyond, a campsite in Dorset. It went live at the end of May 2026 and has run every day of the summer season since. The numbers below are from that single site over its first 72 trading days — not platform aggregates.

+220%
uplift on till revenue
~69%
revenue through Camp Buddy
431
orders in 72 trading days
  • ~31% of revenue still goes through the existing till — reception handles those orders, while Camp Buddy takes care of the rest.
  • Paper tickets and handwritten notes were replaced by a live order feed.
  • Evenings changed the most: guests order from their pitch at any hour instead of walking to reception before it closes.
  • Every action — delivery, collection, key return — is signed off with staff initials, so there's a full audit trail.
  • One refund in the period, caused by an order not reaching the team. The cause was fixed with automatic payment reconciliation.
  • Even when firepit sales were suspended due to UK weather warnings, guests kept ordering bakery, cream teas and cabin bookings from their phone.
Book a demo

The benefit is control and accuracy, not a reduction in staff hours or headcount.

Pricing

Fair, per-site pricing. 7-day demo on every plan.

90-day money-back guarantee

Prices are indicative — final figures confirmed during your demo.

Lead time is 3 working days for Starter and Growth plans. Enquire for Estate rollout timing.

Wherever you are in the UK, we visit on-site to set up and train your team.

Starter

One department, live in days.

From£79/ month
  • Guests order and pay from their phone, 24/7 — no queue at reception
  • Card payments taken securely at checkout, straight into your own account
  • Live order dashboard — every paid order lands instantly, routed to the right team
  • Allergen declarations captured at checkout and flagged in red to staff
  • Staff initials sign-off on every action, so there's a full audit trail
  • Automatic cutoffs and stock limits — you can't oversell
  • Email receipts to guests with collection or delivery times
  • Admin area to track your sales — daily totals, searchable order history and item controls
  • One module of your choice (bakery pre-orders, firepit hire, or bar/drinks)
  • Guest ordering by QR code or link
  • One staff dashboard
  • Email support
  • Nationwide on-site setup and training visit included
Start free 7-day demo
Most popular
Growth

Your whole guest offer, one dashboard.

From£149/ month
  • Guests order and pay from their phone, 24/7 — no queue at reception
  • Card payments taken securely at checkout, straight into your own account
  • Live order dashboard — every paid order lands instantly, routed to the right team
  • Allergen declarations captured at checkout and flagged in red to staff
  • Staff initials sign-off on every action, so there's a full audit trail
  • Automatic cutoffs and stock limits — you can't oversell
  • Email receipts to guests with collection or delivery times
  • Admin area to track your sales — department and day breakdowns, product editing, stock caps and cutoffs
  • Up to four modules running together (bakery, firepit hire, lounge/table bookings, hampers and drinks packages)
  • Mixed orders split automatically so each department only sees its own jobs
  • Pre-ordering calendar so guests can book before they arrive
  • Day visitor registration with gate codes
  • Browser and sound alerts for new orders
  • Priority support
  • Nationwide on-site setup and training visit included
Start free 7-day demo
Estate

Front of house and back office, fully joined up.

From£299/ month
  • Guests order and pay from their phone, 24/7 — no queue at reception
  • Card payments taken securely at checkout, straight into your own account
  • Live order dashboard — every paid order lands instantly, routed to the right team
  • Allergen declarations captured at checkout and flagged in red to staff
  • Staff initials sign-off on every action, so there's a full audit trail
  • Automatic cutoffs and stock limits — you can't oversell
  • Email receipts to guests with collection or delivery times
  • Admin area to track your sales — full back-office reporting, VAT, cash-up, audit logs and exports
  • Full till/POS system for the shop and bar with barcode scanning, cash and card
  • Shift open/close and cash-up for every staff session
  • Accommodation and lodge bookings with a run sheet and key check-in/out
  • Product, price and stock management across every channel from one screen
  • Staff management and permissions
  • A dedicated onboarding manager
  • Nationwide on-site setup and training visit included
Start free 7-day demo

Every plan includes setup, staff training, an admin area to track your sales, and your branding applied throughout — guests see your campsite, not ours.

90-day money-back guarantee — if Camp Buddy isn't right for your site, we'll refund every penny.

FAQ

Straight answers.

How does the 7-day demo work?

We provision a private tenant for your site with your branding and menu, seeded with example items. You get full access for 7 days — no card, no commitment.

Is Camp Buddy live anywhere?

Yes. Camp Buddy is a UK campsite ordering and operations platform running in production at Back of Beyond campsite in Dorset. You can see the live product at campbuddy.uk.

Do we need our own app?

No. Camp Buddy runs in any browser. Guests can scan a QR at their pitch, follow a link, or simply type your Camp Buddy URL into a browser or search engine — nothing to install, and no account to create.

What hardware do I need?

Any tablet or phone for your staff, and Wi-Fi across the site (or the areas you take orders from). A small kiosk tablet at reception is optional but recommended.

How is payment handled?

Guest checkout with card payment via Stripe, an emailed receipt and live order status. A Stripe webhook plus an automatic reconciliation sweep means a paid order can't go missing — staff are alerted if anything needs attention.

What about allergens and compliance?

All 14 UK allergens are declared per item, with alert badges for the kitchen. Alcohol orders run Challenge 25 age verification, and checkout includes GDPR cookie consent plus terms and refund acceptance.

How long does it take to set up our site?

Camp Buddy is deployable to a new site through configuration, not a rebuild — your categories, cutoffs, menus and staff areas are set up rather than custom built.

Is my data safe?

Yes. Your data lives in an isolated tenant, encrypted at rest, and never shared with other operators. Full GDPR-friendly export at any time.

Can I cancel?

Yes — no lock-in. You can cancel at any time before the demo ends, or before the first paid month renews.

Is there a money-back guarantee?

Yes. We offer a 90-day money-back guarantee. If Camp Buddy isn't right for your site, we'll refund every penny — no awkward questions.

Ready when you are

Run your campsite your way.

Start your free 7-day demo. We'll set up a private tenant with your branding and menu, and walk you through it live.

No card. No commitment. We'll get in touch within one working day.